The data is now transferred automatically and accurately, which results in consistent reporting. I estimate that I easily save a full day each month.

Easily gaining one day worth of time per month for the CEO of Buddy Healthcare

In Finland, the United Kingdom, and several other European countries, hospitals rely on Buddy Healthcare’s software to automate and digitise their care processes. As a result, phone calls, unnecessary appointments, and paperwork for both patients and healthcare providers are reduced to an absolute minimum. So it’s no surprise that the CEO of Buddy Healthcare was looking for the same level of efficiency, speed, and automation within his own organisation – but this time on the financial side.

From the patient’s situation at home to the hospital visit and back again, Buddy Healthcare’s solution ensures that every stakeholder in the care process always has insight into the status and next steps. And all without unnecessary administrative burden. That is exactly what BrightAnalytics achieved for CEO and founder Jussi Määttä – but in the context of financial reporting at Buddy Healthcare. Jussi explains: “Because we have offices not only in Helsinki but also in the UK, we need the ability to report on a consolidated level. On top of that, as a founder, I want to know precisely how we’re doing financially. In the past, we worked with an oversized Excel file that summarised all figures and KPIs. Updating it every month created a huge administrative overload. I knew there had to be a way to automate this.”

Deep Insights Down to the Smallest Detail

Jussi hoped that an automated process would free up time in his schedule and reduce the risk of manual errors. He was already working with a Finnish reporting software provider when he received an email from BrightAnalytics. “It looked promising right away. I’m very hands-on. I’m not saying my reporting process needs to change every month, but I do strive for continuous improvement. The tool I was using reached its limits: I couldn’t configure or customize anything myself, I always needed help from the software supplier. I also couldn’t drill down into the numbers to see where certain figures came from. That bothered me, because I want to understand the numbers in depth. When I saw BrightAnalytics’ email, I thought: this might be the solution that changes everything.”

When Jussi saw the demo, he immediately knew he wanted to work with the tool — although BrightAnalytics was not implemented overnight. “I wanted to make sure I had enough time in my schedule to start the process. Although BrightAnalytics is intuitive and works well, the configuration and implementation still took some time. That’s on me: I love numbers and I know what I want. I’m not easily satisfied, and everything had to be perfect: every figure had to be clear and meaningful. I also didn’t want to implement everything at once – I preferred to go module by module so each part could deliver the value we expected. We began with the financial module and recently added the operational module, which connects to HubSpot. That gives us access to our sales data within BrightAnalytics as well. On top of that, BrightAnalytics connects seamlessly with Procountor in Finland and Xero in the UK, ensuring that all complexity related to different charts of accounts and multicurrency reporting is fully handled by the platform.”

One Click for the Board Report

For Jussi, the ability to drill down to invoice level, in addition to consolidated reporting, is one of the biggest advantages. “I can check all accounts for accuracy every month. If I find an incorrect booking, I can notify the accountant. But I’m also very happy with the financial reporting for our board. I have a dashboard that brings together all essential metrics. With one click, everything is ready. The board receives all relevant figures without me having to manually gather information or copy and paste screenshots.”

Eliminating the manually updated Excel sheet has also been a major step forward for Buddy Healthcare. “The data is now transferred automatically and accurately, which results in consistent reporting. I estimate that I easily save a full day each month,” Jussi adds.

Lastly, how does he evaluate the collaboration? “Very positively,” Jussi says. “The BrightAnalytics team is highly professional, responsive, and fast. I like to compare it to our own business: in our customer service team, every employee has a nursing background. That matters, because they truly understand our customers’ daily needs. I imagine it’s similar at BrightAnalytics that their team likely has strong financial and economic backgrounds,” he concludes.

About the Company

The Finnish company Buddy Healthcare – with offices in Helsinki and the United Kingdom – has developed a care coordination platform for hospitals that automates and digitises care processes. This leads to significant efficiency gains for both healthcare providers and patients. Buddy Healthcare sought the same level of efficiency within its own organisation, but for its financial processes. Behind the scenes, BrightAnalytics now ensures streamlined, automated, and error-free reporting.